Good communication is essential to healthy relationships, whether that be in a business, family or
community setting. Unfortunately, this doesn't always come naturally. Misunderstandings happen every
day that can escalate into problematic disputes that can result in loss of productivity, fairness,
time, and money.
You and/or your business can suffer if a conflict is not resolved in a timely and agreeable manner.
Mediation is one way you can successfully settle these disputes, and sometimes even prevent them.
Whether the disagreement is with a neighbor, a client, or between team or family members, mediation
will help those involved establish a dialogue that will help secure win-win solutions to shared conflicts.
Mediation is a non-adversarial approach to conflict resolution and a lower cost, effective alternative
to litigation. It is a confidential, practical dispute resolution process that brings together those
in conflict in a safe and neutral setting. Mediation provides a guided and monitored negotiation
process that is facilitated by a professional neutral, the mediator.
With the assistance of mediators, parties work toward agreements in a cooperative atmosphere where
all parties equally contribute to the outcome. The less formal atmosphere and confidentiality of
mediation encourage open communication and compromise. Open communication helps to resolve problems
and build positive, more productive relationships between disputants. Solutions reached through
mediation are more likely to withstand the test of time because the people in conflict are the
ones who make the decisions. Future problems can be reduced as people learn how to communicate
more effectively.
History of Mediation
Practical Uses of Mediation
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